Shipping policy
SHIPPING OPTIONS AND COSTS
The customer will select the shipping method by using the drop-down menu and the shipping charges will be displayed in the shopping cart.
Ordered items cannot be shipped to PO boxes or to postal warehouse addresses.
TRACKING YOUR ORDER
In the event that you have consented to both pre-selected options to receive multiple shipments as well as the entire order as a whole, a tracking number will be assigned to each corresponding shipment.
DELIVERY TIMES
Deliveries are made Monday through Friday during regular business hours.
Since the delivery of the ordered items must be confirmed with a signature by the parcel service, we recommend that you provide a shipping address where you or a person you designate will be able to receive and sign for the package during the day.
SHIPPING
Our E-store may deliver to the following locations: European Union and Switzerland.
If you wish to ship to a different location, please contact us by mail info@fochtmann.de or phone +49 (0) 89 – 29 32 51.